Privacy Policy pussyapk

We take the security of your personal information seriously. This document explains in detail how pussyapk collects, stores, uses and protects the personal data of every registered member on our platform.

Updated: January 2026 Operating under international licensing Bahasa Melayu & English

Data Protection Principles

Our Commitment to Your Privacy

pussyapk adheres to strict data protection standards. Below are the six core principles that form the foundation of how we manage our members' personal information.

Layered Data Security

All members' personal information is stored using 256-bit SSL encryption technology. We apply multiple security layers to ensure your data cannot be easily accessed by unauthorised parties at any time.

Privacy First

pussyapk will not sell, lend or disclose your personal information to any third party without your explicit consent, except in circumstances required by applicable law.

Member Rights Guaranteed

You have the right to access, correct or request deletion of your personal data at any time. Contact our customer service via live chat or email to process any data-related requests.

Minimum Data Collection

We only collect information strictly necessary for account registration, identity verification, processing deposits and withdrawals, and providing support services to members.

Licensing Compliance

As a platform operating under international licensing, pussyapk complies with data protection requirements set by our licensing authority, including Know Your Customer (KYC) procedures.

Full Transparency

We will notify you of any significant changes to this Privacy Policy. Notifications will be sent via email or displayed prominently on the pussyapk website before the changes take effect.

This Privacy Policy applies to all members and users of the pussyapk.app website. Please read it carefully before registering an account.

Introduction and Scope of This Policy

This Privacy Policy is issued by pussyapk to explain our data protection practices to all users and registered members of this platform. By using pussyapk's services, you agree that your personal information will be processed in accordance with the terms set out in this document.

This policy covers all activities involving the collection and processing of personal data, including account registration, deposits, withdrawals, use of slot games, live casino, roulette, sports betting, and interactions with our customer support team. It also covers the use of cookies and tracking technologies related to your browsing experience on our website.

pussyapk operates under international licensing and is subject to data protection requirements set by the responsible authority. We respect the privacy of every individual who interacts with our platform and strive to ensure that personal data is always handled in a responsible, secure and transparent manner.

Types of Information We Collect

To provide complete services to members, pussyapk collects several categories of personal information as follows:

  • Identity Information: Full name, date of birth, gender, identity card number (MyKad) or passport for KYC verification purposes.
  • Contact Information: Email address, mobile number, and mailing address where applicable.
  • Financial Information: Bank account number, e-wallet details (such as Touch 'n Go eWallet), DuitNow, ShopeePay, FPX information, and crypto wallet addresses (USDT, BTC, ETH) for deposit and withdrawal purposes.
  • Technical Information: IP address, device type, web browser type, operating system, login timestamps and account activity logs.
  • Activity Information: Betting history, deposit and withdrawal records, game preferences, and interactions with promotions and bonuses.
  • Communications: Records of conversations with customer service via live chat or email for quality assurance and complaint resolution purposes.

We do not collect information beyond what is necessary for legitimate operational needs, and we do not process sensitive data such as health information unless directly relevant to our responsible gambling programme.

Purpose of Using Personal Information

The personal information we collect is used only for the following purposes:

  • Processing new account registrations and verifying member identities in accordance with KYC requirements.
  • Processing deposits and withdrawals securely using available payment methods including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency.
  • Providing 24/7 customer service via live chat and email in Bahasa Melayu and English.
  • Sending information about promotions, bonuses and service updates to members who have agreed to receive such communications.
  • Monitoring account activity for fraud prevention, anti-money laundering and unauthorised access purposes.
  • Complying with legal obligations and reporting requirements to the international licensing authority.
  • Improving platform performance, user experience and overall service quality.

Sharing and Disclosure of Information

pussyapk will not sell or rent your personal information to any third party for marketing purposes. However, we may share your personal information in the following limited circumstances:

  • Service Providers: Third parties that provide technical services, payment processing, identity verification or infrastructure to pussyapk, subject to binding confidentiality agreements.
  • Licensing Authorities: Regulatory bodies and international licensing authorities that oversee our operations, when required by law or licensing conditions.
  • Legal Requirements: When disclosure is required by court order, direction from a law enforcement agency, or other valid legal obligations.
  • Business Transfers: In the event of a merger, acquisition or business asset transfer, where members will be notified in advance.
🔒 Important Reminder: In all of the above circumstances, we ensure that the receiving party is bound by data protection obligations equal to or stricter than the standards we follow.

Data Storage and Retention Period

pussyapk members' personal information is stored on servers protected with layered encryption. We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law and licensing obligations.

Generally, active member account records are retained for the duration of membership. Following account closure, we retain data required for legal compliance purposes and resolution of any outstanding claims. Data that is no longer needed will be disposed of in a secure and irreversible manner.

Technical log data and financial transaction records are retained for the period specified by international licensing requirements for audit and verification purposes.

Your Rights as a Data Subject

As a pussyapk member, you have the following rights regarding your personal information:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.
  • Right of Rectification: You have the right to request correction of inaccurate or incomplete personal information.
  • Right of Erasure: In certain circumstances, you have the right to request that your personal information be deleted, subject to our legal obligations.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
  • Right to Data Portability: You may request your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, contact our customer service via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe.

Cookies and Tracking Technology

The pussyapk website uses cookies and similar tracking technology to improve the user experience and provide optimum platform functionality. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies: Required for basic website functions such as login authentication and account session security.
  • Performance Cookies: Help us understand how users interact with the platform for ongoing improvements.
  • Preference Cookies: Save your language, display and personal settings for ease of use.

You can control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the pussyapk platform.

Information Security

pussyapk implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or unintended disclosure. These measures include:

  • Encryption of data during transmission using SSL/TLS protocols.
  • Strict access controls where only authorised staff can access member personal data.
  • Continuous monitoring of our systems to detect and prevent security threats.
  • Clear incident response procedures in the event of a data breach.
  • Regular data security training for all staff who handle personal information.
⚠ Security Note: Although we make every effort to protect your data, no security system is completely impenetrable. You are also responsible for keeping your pussyapk account password secure and not disclosing it to anyone.

Amendments to This Privacy Policy

pussyapk reserves the right to amend or update this Privacy Policy at any time based on changes in legislation, licensing requirements, technology or our business practices. Any amendment will take effect when the latest version is published on this website.

For significant amendments, we will notify members via their registered email or a notification on the platform before the changes take effect. Continued use of pussyapk services after the amendment date takes effect is considered your acceptance of the updated terms.

We encourage you to review this Privacy Policy page from time to time to ensure you are always aware of how we handle your personal information. The effective date of the current version is stated at the top of this document.

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, the pussyapk customer service team is ready to assist you through the following channels:

  • 24/7 Live Chat: Available directly on the pussyapk platform in Malay and English.
  • Customer Service Email: [email protected]

We are committed to responding to every privacy-related enquiry seriously and within a reasonable timeframe. Our support operates 24 hours a day, 7 days a week.

FAQ

Privacy-Related Questions

Answers to questions frequently asked by pussyapk members regarding personal data protection.

Yes. pussyapk uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Strict internal access controls ensure that only authorised staff can view members' personal information, and system monitoring runs continuously to detect any security threats.

Identity verification through the KYC (Know Your Customer) procedure is a mandatory requirement set by our international licensing authority. This is to prevent fraud, money laundering, and to ensure that all members using our platform are individuals aged 21 and above. This information is stored securely and will not be shared with third parties for marketing purposes.

Yes, you have the right to request account closure and deletion of your personal data. Please contact our support team via live chat or email at [email protected]. Please note that some records may need to be retained for a certain period to meet legal obligations and licensing requirements before being fully and securely disposed of.

pussyapk does not sell or rent your personal data to any third party for marketing purposes. We only share data with technical service providers involved in our platform's operations, licensing authorities, or when required by law. All parties receiving data are bound by strict confidentiality agreements.

You can update certain information such as your mobile number and email address directly through your account settings after logging in. For changes to primary identity information such as your name or MyKad number, please contact our customer support team via 24/7 live chat or email at [email protected] for assistance and the required re-verification process.

If you suspect your account or personal data has been compromised, immediately change your account password and contact our support team via 24/7 live chat. We will investigate the matter promptly and take appropriate action, including temporarily freezing the account if needed to protect your security.

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